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Usability Testing

There is simply no substitute for putting your designs in front of real users to see if they can perform tasks. Usability testing is a well-established method for gathering this feedback in a structured way to drive design decisions. In fact, our founder is co-author of a text on the intricacies of successfully moderating usability tests.

LHF has conducted hundreds of usability tests of everything from automobile navigation systems to financial websites to surgical devices. Our clients benefit from data-driven design decisions, products/services with improved user experience and safety, and a competitive advantage in the market. For medical devices, usability validation testing is required for regulatory approval, and must be conducted according to strict guidelines.
Examples of LHF Studies
Types of Studies Offered:

  • Cognitive walkthroughs

  • Directional and preference tests

  • Benchmark tests

  • Formative usability tests

  • Remote usability tests

  • Validation tests for regulatory approval

Services:

  • Study design 

  • Protocol development

  • Participant recruitment and compensation 

  • Research facility management

  • IRB submissions

  • Study moderation 

  • Data collection and A/V recording

  • Analysis and reporting

  • Design recommendations

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