Conducted several separate projects for IDEXX. Led field research at veterinary clinics and developed a comprehensive UI style guide for all products (touch screens, desktop applications, and web pages) to improve consistency and usability across their product lines. Conducted field research with industrial designers for the development of a new chemistry analyzer that became the Catalyst DX. Conducted expert heuristic reviews of their LaserCyte and VetStation GUIs. Led usability testing of their VetStation user interface with veterinarians and vet techs.