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Usability Testing

Formative and summative usability testing for medical device teams looking to identify use-related issues, improve product usability, and support regulatory readiness.

Loring Human Factors plans and conducts usability studies across multiple stages of development, from early design feedback through summative validation.

 

Our work helps teams evaluate product interactions in realistic use scenarios, surface meaningful findings, and move forward with stronger evidence for design and regulatory decision-making.

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How LHF Contributes

Practical involvement across planning, execution, and analysis.

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Study Design

Planning studies that align with product goals and development stage.

 

Protocol Development

Creating structured study plans that support clear execution.

 

Participant Recruitment

Finding the right users for meaningful study

feedback.

 

Study Moderation

Guiding sessions to uncover behaviors, issues, and usability concerns.

 

Analysis & Reporting

Turning findings into clear insights and actionable recommendations.

 

Design Recommendations

Helping teams apply findings to improve product usability.

Common Study Approaches

A range of study types designed to uncover issues, compare options, and support stronger product decisions.

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Formative Studies

Early-stage feedback and design refinement.

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Summative / Validation

Formal testing to support submission readiness

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Remote Testing

Flexible study execution across locations

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Cognitive Walkthroughs

Step-by-step reviews that identify usability issues early.

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Benchmark Testing

Comparative testing that measures usability and performance.

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Directional Testing

Early feedback used to compare options and guide decisions.

Built Around Real-World Use

Strong studies depend on more than protocol design. They depend on asking the right questions, evaluating the right tasks, and reflecting the realities users will face in practice.

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LHF builds usability studies around real workflows, realistic environments, and product-specific risk so findings are relevant, defensible, and useful to the teams making development decisions.

Exoskeleton Therapy Session
Need support planning or executing a usability study?
We help medical device teams structure studies around product stage, user needs, and regulatory expectations.

"I have heard a lot of great things about LHF, and that means a lot because our team is very passionate and expects a lot from their partners. I usually hear some good things, but literally hearing all good things from multiple team members is very uncommon. So we know we are working with the best."

~ Anand Krishnamurthy, Becton Dickinson

CONNECT WITH US

 

beth@loring-hf.com

(978) 799-9359

Loring Human Factors, Inc.

9 Cornerstone Square

B400 #122

Westford, MA 01886

© 2026 Loring Human Factors, Inc.

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